Notice to all patients - As part of the "Shelter in Place" Ordinance put into effect from 3/21/2020 through 4/7/2020 we are temporarily closed to all new and scheduled routine appointments. Additionally the Illinois State Dental Society, American Association of Orthodontists, American Dental Association, and the Center for Disease Control have all recommended patients and doctors delay all elective dental treatments (which includes orthodontic treatment) to combat the spread of Coronavirus and conserve Personal Protective Equipment (PPE) for healthcare workers who are exposed to this highly infectious and dangerous virus.
Katsis Orthodontics will not be seeing patients for routine elective procedures until April 8th AT THE EARLIEST. It is in the opinion of Dr. John Katsis III that this delay will likely last until the middle of April. If you have an appointment the first week of April assume it is cancelled for the time being. As we learn more about the situation, we will contact you to reschedule your appointment. If you have a painful orthodontic emergency please contact the office at 630-894-5557. Voicemails will be routinely checked during normal business hours and contact information is provided to reach Dr. John directly if necessary.
We ask that all patients who do not receive e-mail reminders about their appointments PLEASE email us at email@example.com with your preferred e-mail address and cell phone number so we can reach you effectively and efficiently.
Guidelines for Managing Orthodontic Treatment during the outbreak of Coronavirus
For all patients –
Should you have any questions or concerns about the status of your treatment, please contact our office. We have staff members checking voicemails and ways to reach Dr. John directly are available on our voicemail message. Virtual consultations or check-ups are available if needed!
Wash your hands with soap and water or use hand sanitizer prior to placing your fingers in your mouth to insert or remove rubber bands, aligners, and retainers.
Although our temporary closure is inconvenient and stressful for our patients and staff, if you or your child continue to maintain your braces, maintain excellent oral hygiene, and follow our treatment recommendations this closure should not have a significant effect on your treatment length or outcome.
Should you run out of rubber bands or need palliative (comfort) treatment items such as wax or brace relief gel please contact the office. We have set aside these items in our common areas for our patients. No appointment is necessary to pick-up these items but please let us know if you do so we can ensure these items are stocked.
If you are experiencing flu-like symptoms or have recently travelled to a highly infected area please observe all statutes and recommendations for self-quarantine to reduce mitigation of the virus.
Braces Patients –
Continue wearing your rubber bands as prescribed by Dr. John. Please utilize excellent hand hygiene when placing and removing rubber bands. If you are unsure of how or how often to be wearing the rubber bands please contact our office by phone or via e-mail for assistance
Please avoid foods that may damage your braces or wires and avoid behaviors (such as chewing on pens, contact sports without a mouthguard, etc.) that may damage your braces or wires as we are currently limited on our ability to completely repair broken braces in both extent and time.
If a bracket loosens or a wire begins to poke please utilize wax to relieve and comfort the area. If your braces or wires are broken AND they are causing pain please contact the office so we can make you comfortable. We may not be able to completely repair the braces at this time but we will do everything possible to make your comfortable.
Aligner (Invisalign™) Patients –
Continue wearing your aligners as prescribed. Please utilize excellent hand hygiene when placing and removing rubber bands.
If you run out of aligners please contact the office so we can arrange for more aligners to be mailed or picked up.
If you are on your last aligner, please wear the aligner for the duration as directed (typically one week for 20 hours per day). After this time-period has elapsed you are welcome to wear the last aligner part-time (~12 hours per day) to maintain your correction.
Should one or more of your attachments break wear your current aligner for twice the length of time and contact the office to arrange a virtual consultation to discuss how to proceed with Dr. John.
Palatal Expander Patients –
Turn or activate the palatal expander as directed. Once you have completed the amount of turns indicated please stop turning.
Expanders are routinely left in for 6-9 months. If your child was due to have his/her expander removed during our temporary closure it will not have any negative effects on treatment
Please avoid hard and sticky foods. Should the expander loosen please contact our office for guidance.
Wear your retainers as instructed by Dr. John. Please contact the office should you have any questions or concerns.
Please utilize excellent hand hygiene when inserting and removing your retainers.
Please minimize or avoid hard and sticky foods especially if you have a bonded (permanent) retainer to reduce the chance it breaks or loosens.